Warranty procedure
All warranty service (first year on parts and labor) on OMEGA equipment should be coordinated through the technical service department at OMEGA
End user should call OMEGA Equipment Inc with the information requested below and an accurate description of the problem. OMEGA will immediately contact the nearest authorized service agency to coordinate a timely response.
When requesting warranty coverage or parts, please have the following information available:
Model number
Serial number
Phone number and contact person on location
Special circumstances (Refer to limited warranty)
OMEGA Equipment Inc agrees to respect the warranty policy for repairs done during evenings or weekends. However,OMEGA Equipment must be advised the next labor day following the repairs.
To reach OMEGA Technical service department:
Phone: 86-318-3106669
Fax number: 86-318-3106663
E-mail: omega@omegabake.com